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Privacy Policy

This privacy policy outlines the practices for collecting, using, maintaining, protecting, and disclosing personal information on the wgnr.ai website and its related products and services. This policy is a legally binding agreement between the user and WGNR, LLC and applies to personal information collected from or provided by users on the wgnr.ai website and services.

Information Collected

  • Automatically Collected Information: When users open the website, servers automatically record information such as IP address, browser type, operating system, language preferences, and other statistical data.
  • User-Provided Information: Information provided by users through interactions such as registration, placing orders, subscribing to newsletters, filling out forms, or using Live Chat.
    Collection of personal information

Use of Information

  • Performance of Contract: To fulfill obligations and enforce rights arising from contracts entered into between users and WGNR, LLC.
  • Legitimate Interests: To provide customer and technical support, investigate concerns, respond to inquiries, and monitor and improve responses.
  • Legal Obligations: To communicate changes to services, send technical notices, updates, security alerts, and support and administrative messages.
  • Analytics and Improvement: To conduct research, analytics, and monitor performance metrics to understand business metrics and improve the product.

Cookies and Analytics Tools

  • Cookies: Used to personalize the online experience, collect, store, and track information for security and personalization, and for statistical purposes.
  • Third-Party Analytics Tools: User data is shared anonymously with Google Analytics to compile statistical reports on user activity. These tools do not track or collect personally identifiable information.

Data Retention Policy

WGNR, LLC retains user data for the life of the client/subscriber. After this period, the data is deleted.

User Rights

Users have the right to access and update their personal information. Requests to exercise these rights must be directed to WGNR, LLC through the provided contact details, and users must verify their identity before such requests can be processed.

Security Measures

WGNR, LLC employs reasonable and appropriate physical, technical, and administrative safeguards to protect information from unauthorized access, use, loss, misuse, or unauthorized alteration. Advanced security measures include two-factor authentication and CAPTCHA verification. All data is served over HTTPS, which encrypts all data between the user and WGNR, LLC.

Prohibited Activities

Users are prohibited from engaging in illegal activities, distributing personal information, spamming, hosting or distributing malware, degrading service use, data mining, and reverse engineering without authorization.

Termination of Account

Engaging in prohibited activities may result in the termination of the user’s account.

International Data Transfers

WGNR, LLC does not transfer user data outside of the user’s jurisdiction.

Children’s Privacy

The services provided by WGNR, LLC are not intended for children under the age of 13, and no data is knowingly collected from children.

Updates to the Policy

Users will be notified of changes to this privacy policy by email if they have opted in to one of our email lists and by visiting the webpage from time to time.

Contacting Us

If you have any questions, concerns, or complaints regarding this Policy, or the information we hold about you, or if you wish to exercise your rights, we encourage you to contact us using the details below:

  1. wgnr.ai/contact-us
  2. legal@wgnr.ai
  3. WGNR, LLC, 37 North Orange Avenue, Suite 222, Orlando, FL 32801 USA

We will attempt to resolve complaints and disputes and make every reasonable effort to honor your wish to exercise your rights as quickly as possible and in any event, within the timescales provided by applicable data protection laws.

This document was last updated on August 9, 2024